FAQS
​How To Pay
Important Notice!
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Biocom will never ask you to pay money into any personal account. Such requests are fraudulent and should be disregarded and reported.
Biocom accepts a variety of payment methods online.
• Select the product you want to order.
• Click on the “Proceed to Checkout” button.
• You can also click on “Sign Up” to register an account with BIO.
What payment methods are offered?
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You can purchase from Biocom through this transaction services
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Payment on delivery
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Debit Card (Mastercard, Verve Card or Visa Card)
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Direct Bank Transfer (Insert bank account details here)
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Please note that you cannot use multiple debit cards to pay for purchasing a single item.
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Confirm your payment by phone: (insert official phone number here)
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Confirm your payment by email: (insert official email address here)
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All promotions can only be found on Biocom’s official website or social media page (insert social media handle)
Warranty Policy
Receipts must be provided.
Gadgets (phones, laptop, electronics) with scratch, liquid or physical damage will not be accepted.
Gadgets (phones, laptop, electronics) with liquid damage or tear will not be accepted for swap.
Warranty does not cover accessories.
Gadgets (phones, laptops, electronics) can only be swapped within 7 days of purchase, no device swap but faulty components only will be replaced through warranty.
List of Biocom Trade-In Location